FAQ

We use original wire to prevent discoloration. After weaving, we also apply a coating to prevent discoloration. However, due to the nature of metal, discoloration will continue to occur over time. The speed of discoloration varies depending on the storage environment, so to keep the jewelry in beautiful condition for as long as possible, we recommend storing it in a place that is not exposed to dry air. After use, it is best to wipe it gently with a soft cloth and store it in an airtight bag or accessory box.

All wrapping is free of charge. We will deliver your order in a small DearFrom original box with care. Please feel free to use this product as a gift for a loved one or as a treat for yourself.

All deliveries within Japan are made by Click Post (Japan Post). The item will be delivered to your mailbox, but you will be notified of the tracking number after shipping so you can check the delivery status.